Shipping

We pride ourselves in our service and getting our hotel amenities to you quickly and safely.

Shipping in New Zealand

When placing an order, please consider the following:

  • Your order must contain your name, email address and any other ordering information specified on this website.
  • Shipping is free within Auckland, and free nationwide provided the order is over $100 excluding GST. Delivery to other countries by prior arrangement.
  • Any estimates of delivery times by us are made in good faith, but we shall not be bound by such estimate. Standard order dispatch timeframes are between 1-2 business days. Shipping times are estimated at between 2-6 business days depending on your location. If for any reason we are unable to dispatch your order we will notify you within 24 hours to arrange an agreeable alternative item, a backorder or a full refund.
  • Due to fuel surcharges and freight costs, prices are subject to change and reasonable notice will be provided.